You'll absolutely love our products and services. In the off case that you're not, you are fully protected by a 100% money-back return policy.
If for some reason you're dissatisfied at any time during the first 8 weeks after purchase, simply return all products we shipped to you, delete all digital content (video, audio, text files, etc.) you obtained from us, and ask for a full refund. You'll get your money back. That's a firm promise and commitment.
In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they're in good condition).
E-mail your refund requests to legaldept[at]groovyslug.com. Please include the words "Refund Request" in the subject line of your e-mail.
Send your written refund requests by mail to:
Groovy Slug, LLC
Attn: Returns Department
4771 Bayou Blvd, #217
Pensacola, FL 32504
USA
To serve you and other customers better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.
Please remember that asking for a refund but continuing to use the products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.
This Returns Policy was last updated on 3-2-2010.
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